FAQ's

  1. Where do you deliver?

    We currently deliver within the United Kingdom.

  2. How much does delivery cost?

    Delivery charges are shown at checkout before you pay. Any available free-delivery offer will also be displayed there.

  3. When will my order arrive?

    Orders are processed within two business days, excluding holidays. Orders placed after noon, at weekends or on holidays may begin processing the next business day. Estimated delivery times are shown at checkout and begin once your order has been dispatched.

  4. How can I track my order?

    If your delivery service includes tracking, we’ll email you a tracking link once your order has been dispatched. Tracking information may take a little time to update.

  5. Can I change my delivery address or cancel my order?

    Please email sales@ironstandardsupplements.co.uk as soon as possible. We may be able to help before your order is dispatched, but changes aren’t guaranteed.

  6. What should I do if my order is damaged, incorrect or delayed?

    Email sales@ironstandardsupplements.co.uk with your order number and details of the problem. For damaged or incorrect items, please include photos so we can investigate.

  7. Where can I check ingredients, allergens and serving instructions?

    Always check the manufacturer’s product label for ingredients, allergen information, serving instructions and warnings. If you need clarification before ordering, contact us with the product name and flavour.

  8. How do I contact you?

    Email sales@ironstandardsupplements.co.uk. If your enquiry concerns an existing order, include your order number so we can help more quickly.